Frequently Asked Questions | Collective Retreats

Frequently Asked Questions

If your question is not listed below, feel free to email us at info@collectiveretreats.com and we will be happy to assist you.

WHAT IS COLLECTIVE RETREATS?

Collective Retreats is a new, meaningful way to travel. We have reimagined the traditional hotel experience, creating intimate destination retreats in unique locations. Each retreat in our portfolio includes accommodations that combine style and comfort, and dining that enhances its surroundings. Through thoughtful design, personalized guest attention, and insider information and tips, you’ll learn about and experience the location in a new way. By the end of the trip, you’ll have connected to the place, yourself, and those around you.

IS IT SIMILAR TO CAMPING?

Not really, but you do have the unique opportunity to connect with nature in a similar way that you would camping. During the day, you can go hiking, biking, fly fishing, or horseback riding, just to name a few. Our accommodations have everything you’d expect from a five-star hotel, from plush beds with high thread count linens to bathrooms with luxury bath amenities.

WHAT DO THE ACCOMMODATIONS CONSIST OF?

Each retreat’s collection of accommodations is different. The retreats each feature one or more of the following accommodation types:

Summit Tents: Our thoughtfully designed Summit Tents bring style and comfort to the outdoors, with choice of king-size bed or two single beds made up with high-thread-count linens, private en-suite bathrooms, plush towels, boutique bathroom amenities, and private decks with Adirondack chairs.

Journey Tents: Our Journey Tents are the little sibling to our Summit Tents, created on a smaller scale but with equally unique design features. Each Journey Tent offers a choice of queen or two single beds, fine linens, plush towels, various in-tent amenities and communal bathrooms.

Outlook Shelters: Our deluxe guest room containers are full-service suites with beautifully designed bedroom, living space, and bathroom. These modular luxury hotel rooms are fully sheltered from the elements with climate control, and include a king bed, en suite bathroom with luxury spa soaking tub, two private decks with Adirondack chairs, a living/lounge space with coffee table, as well as mini bar / mini fridge.

WHAT ARE THE BATHROOMS LIKE?

Summit Tents: Each Summit Tent is connected via private walkway to your own custom-designed bathroom. The bathrooms are housed in adjoined canvas tents, with full-flush toilets, rain-style hot showers, and beautiful sink and vanity spaces. There are thick Turkish towels and robes in the tent, as well as environmentally friendly luxury bath amenities in the bathroom.

Journey Tents: Journey Tents have nearby shared bathrooms with full-flush private toilets, individual rain-style showers, and luxury bath amenities just a few minutes walking distance from each tent. Each Journey Tent includes a bath tote with spa towels and bathrobes.

Outlook Shelters: Each Outlook Shelter has a full en suite bathroom, complete with rain-style shower, luxury spa soaking tub with a view, full-flush toilet, and sink and vanity. There are luxury spa towels as well as Turkish robes for optimal lounging. Environmentally-friendly bath products are also provided.

HOW MUCH DOES IT COST?

You can check our website for availability and pricing or contact us at 970-445-2033 or reservations@collectiveretreats.com.

HOW CAN I BOOK?

You’ve made a great decision—we can’t wait to see you! Start booking your stay at Collective Retreats by selecting the location you want to visit and then entering your desired travel dates.

WHAT IS YOUR DEPOSIT POLICY?

A deposit equal to 100% of your total stay is required within 24 hours of reservation confirmation and will be charged to your credit card. If the credit card payment is invalid or unable to be processed, your reservation will automatically be cancelled.

 

All rates are subject to state and local taxes — All rates are subject to change without notice, and may increase or decrease under the dynamic pricing model. Post-booking promotional rates will not be honored for existing reservations.

WHAT IS THE CANCELLATION/MODIFICATION POLICY?

All cancellations/modifications are subject to cancellation/modification fees.

 

Reservations must be cancelled 45 days prior to check-in for a full refund, less a $75.00 cancellation fee. Within 45 – 31 days of arrival, guests may transfer their deposit to new dates within the current season based on availability for a $75.00 rescheduling fee. Within 30 days the reservation can not be cancelled or rescheduled — the full amount paid becomes non-refundable and will result in a forfeit of the full deposit. Early departures or no-shows are chargeable at their full rate.

 

Any date modifications before the 45-day deadline will be subject to any applicable rate increases and a $50.00 rescheduling fee. All promotional stays/discounts are void if adjusted or rescheduled and will be subject to current nightly rates.

 

We strongly recommend acquiring travel insurance.

WHAT IS THE RETREAT FEE?

Collective Governors Island: A $55 per night retreat fee applies to all rooms and includes WIFI, evening s’mores, and round trip ferry transportation for two on the Manhattan Governor’s Island Ferry in addition to rotating retreat programming.

 

Collective Vail: A $45 per night retreat fee applies to all rooms and includes daily breakfast, Cowboy Coffee, Classic S’mores at the campfire, WiFi (available at Three Peaks Lodge), Byredo bath amenities, and one drink at Happy Hour each day per guest.

 

Collective Hill Country: A $45 per night retreat fee applies to all rooms and includes access to the breakfast bar, Classic S’mores at the campfire, Fiber Optic WiFi, and Byredo bath amenities.

WHAT HAPPENS TO MY RESERVATION IN THE CASE OF INCLEMENT WEATHER?

Cold or inclement weather will not permit cancellations and refunds unless the company deems the conditions make the stay unsafe. You acknowledge that Collective reserves the right to cancel your stay at any time, including once you are checked in, due to dangerous weather, or other conditions, solely at our discretion. In the unusual case of a company cancellation due to inclement weather cancellation, guests will be reimbursed for any nights impacted due to the closure.

WHAT ARE THE DINING OPTIONS?
CAN YOU ACCOMMODATE DIETARY RESTRICTIONS?

We can accommodate for most dietary restrictions, including vegan, vegetarian, and gluten free diets, however we are not a kosher establishment. Please let us know in your reservation request of any dietary restrictions so our chefs can prepare to accommodate and deliver you an exceptional dining experience. Without advanced notice, substitutions may not be available at the time of your reservation.

Can I Bring Outside Food and Alcohol?

No outside food, beverage, alcohol, or cooking of any kind is allowed anywhere on the retreat due to health and safety guidelines. We ask that guests do not have an open flame outside of the wood-burning heater that is provided in the tents.

WILL THERE BE ANYONE AT THE RETREAT TO HELP ME?

Yes, our retreat team is on location and available 24/7. We’re here to make your stay more enjoyable, so please don’t hesitate to reach out and let us know what we can do to improve your experience.

IS THERE WIFI ON RETREAT?

Yes, each Collective Retreats location offers guests free Fiber Optic Wifi on-site.

WHERE ARE THE RETREATS LOCATED?

We currently operate retreats in many places around the country from a ridge overlooking Hill Country to an island in the New York Harbor. A list of our locations is below, with many more on the way!

Collective Governors Island, a New York City Retreat–Governors Island, New York

Collective Vail, a Retreat at 4 Eagle Ranch–Wolcott, Colorado

Collective Hill Country, a Retreat at Montesino Ranch–Wimberley, Texas

CAN I HOST AN EVENT OR LARGE GROUP AT A RETREAT?

Absolutely. Collective Retreats is the perfect destination to host your special event. With spectacular locations and a team of seasoned event experts on staff, we are ready to help you plan the most unique event of a lifetime.

For more information, please contact our events team at events@collectiveretreats.com or fill out the form at the bottom of this page and someone from our team will get back to you.

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