Updated: May 7th, 7:20pm EDT
The safety and health of our guests and employees is Collective Retreats’ top priority. We will continue to closely monitor recommendations from the Center for Disease Control and Prevention and World Health Organization regarding the Coronavirus (COVID-19). In order to maintain a safe environment we will make adjustments based on the guidelines from these agencies and local health departments.
Please check individual retreat pages for retreat-specific service changes and cancellations
Safety for your upcoming trip to Collective Retreats
- By design, Collective Retreats is an open air hospitality experience. There is no recirculated air between any accommodations or common spaces. Our retreats accommodate a small number of guests each night with significant open space between parties.
- We always strive to maintain the highest level of standards with our cleaning and housekeeping and our staff has been trained to follow industry protocols. In addition, we are implementing further practices as recommended by the CDC given the current situation with the Coronavirus.
- Any staff member not feeling well or who may be in contact with someone who is sick, will be instructed to stay home or will be sent home immediately.
- We ask that any guests who are not feeling well to please stay home.
Cancelation Policy For Existing Reservation
To provide our customers peace of mind, if your plans change or if you decide to postpone your travel, you may reschedule any existing reservations through June 15th with 72 hours notice. Rescheduling fees will be waived and funds may be applied to any available date in the 2020 season (Payment for any difference in published rates will be required at the time of rescheduling).
We will continue to respond to the latest on COVID‑19 with customer and employee safety top of mind. Please visit this page for further information on our efforts, which we will continually update. For additional information about the Coronavirus, visit the CDC (Centers for Disease Control and Prevention) website . As always, we will strive to create a safe and enjoyable experience at Collective Retreats. Thank you for being a valued guest of Collective Retreats.